Lexture
Lexture · Support
Revised: 27 October 2026.
Contact support@clearflux.net for product, purchase or privacy questions. Send only information relevant to the issue; do not include account passwords, full payment details or unrelated private content.
1. Support
Contact support@clearflux.net for product, purchase or privacy questions. Send only information relevant to the issue; do not include account passwords, full payment details or unrelated private content.
2. Before contacting us
Describe the problem, when it occurred and how to reproduce it. Include the app version, device model, OS version and whether iCloud or nearby synchronization is enabled. For downloads, state the language pair and error message. You may redact screenshots.
3. Purchases and downloads
Use Restore Purchases for existing Apple purchases. Apple manages subscription cancellation and refund requests. An interrupted download, incorrect quota or device replacement can be reported to support for investigation; never send your Apple password or a download key.
4. Privacy requests
For access, correction or deletion requests, explain the data and request scope. We ask only for information needed to verify the request. Uninstalling does not cancel subscriptions or automatically erase iCloud and server records. We respond within applicable legal deadlines, without promising a fixed technical fix time.